Terms and Conditions Products

Payment via Credit Card
Orders are placed using the credit card payment method through a secure payment portal. We do not store or have direct access to your credit card detail.
Payment will be in New Zealand dollars. A confirmation e-mail will be sent confirming the items ordered and a packing slip/tax invoice will be enclosed with your items on despatch.

Pricing
All prices listed on this website are in New Zealand dollars and include GST, but do not include any delivery charge.

Delivery
We will deliver to any mainland New Zealand physical address. All orders will go by NZ Post.

Overseas Orders
We accept overseas orders however to determine appropriate delivery charges and method of payment please email us at publications@res.org.nz and advise what you are interested in and your full delivery address including the post code and we will prepare a quote and let you know the cost.

Delivery Charge
A minimum order charge of $3.50 applies for the first item with an addition charge of $0.50 per extra item. (For example ordering two calendars will attract a $4.00 delivery charge).  The delivery charge is calculated and added to the total amount on the checkout page.

Delivery Within 5-6 Working Days
We will endeavour to despatch all stocked items within 5-6 working days after confirming receipt of your order. If there is likely to be a delay we will notify you as soon as practical after receiving your order and if you subsequently elect to cancel your order a full refund will be issued including the delivery charge.

Returns
Should you change your mind we will provide an exchange or full refund subject to the following conditions:
  • Returned goods are to be accompanied with our packing slip or invoice.
  • The goods are to be returned within 7 days of delivery.
  • The goods need to be in the original condition as purchased.
Returns are at the expense of the customer if returned by post or courier. Alternatively customers may return or exchange items at The Railway Enthusiasts Society Clubrooms, 38 Alfred St, Onehunga, Auckland 1643 during opening hours.
 
 
 
CONTACT US
09 636 9361 (Weekdays - 9am to 12pm)
09 236 3546 (operating days)


Location
153 Glenbrook Station Road
Mauku
Auckland 2681
New Zealand
 
 
Enquire now Postal Address
PO Box 13684
Onehunga
Auckland 1643
New Zealand